{"id":28385,"date":"2018-04-17T00:00:00","date_gmt":"2018-04-17T00:00:00","guid":{"rendered":"https:\/\/cms.fiveaa.com.au\/uncategorized\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/"},"modified":"2018-04-17T00:00:00","modified_gmt":"2018-04-17T00:00:00","slug":"woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash","status":"publish","type":"post","link":"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/","title":{"rendered":"Woolies Needs To Confirm Customer Data Wasn\u2019t Compromised During Crash"},"content":{"rendered":"<h3>The day after an IT crash forced Woolworths stores around Australia to close, Adelaide Techguy Richard Pascoe says the supermarket giant needs to reassure customers.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"400\" width=\"700\" class=\"media-element file-default nova-lazyload-image-wrapper lz-cont img-responsive\" data-delta=\"1\" src=\"https:\/\/cms.fiveaa.com.au\/wp-content\/uploads\/2020\/03\/woolworths-shutdown.jpg\" alt=\"\" \/><\/p>\n<blockquote><h3>\u201cAlarm bells were ringing for me yesterday on a number of fronts,\u201d Richard told FIVEAA on Tuesday. \u201cOne, I think Woolies should be really concerned that the whole country can go down, where it\u2019s controlled from one central point. I don\u2019t think that\u2019s a great idea.\u201d<\/h3>\n<h3>\u201cThe other thing that really concerns me more than anything &#8212; was it a cyber attack on Woolies yesterday that brought them down?<\/h3>\n<h3>\u201cWhat I would expect to hear today from the CEO is why this happened. We need some sort of statement that shopper\u2019s details have not been compromised in any way. Anybody who has one of those orange Woolies cards, any time you go in the store and scan it they know exactly who you are, exactly what you\u2019ve bought.\u201d<\/h3>\n<\/blockquote>\n<p>On Tuesday morning, Woolies CEO Brad Banducci apologised for the \u201cunexpected outage\u201d that sent stores into meltdown.<\/p>\n<blockquote><h3>\u201cThis was related to an update to our IT systems,\u201d Mr Banducci said.<\/h3>\n<h3>\u201cOur systems ultimately self-corrected themselves and we were back and open for trade across most stores by 4.30pm, with all stores now operational.<\/h3>\n<h3>\u201cThis type of incident should not occur and we apologise unreservedly to our customers and store teams for the inconvenience caused.\u201d<\/h3>\n<\/blockquote>\n\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p lang=\"en\" dir=\"ltr\">Today\u2019s <a href=\"https:\/\/twitter.com\/FIVEAABreakfast?ref_src=twsrc%5Etfw\">@FIVEAABreakfast<\/a> podcast with David &amp; Will:<br><br>iTunes <a href=\"https:\/\/t.co\/NmIb1ouVbB\">https:\/\/t.co\/NmIb1ouVbB<\/a><br>Online <a href=\"https:\/\/t.co\/xo7WAt3C84\">https:\/\/t.co\/xo7WAt3C84<\/a> <a href=\"https:\/\/t.co\/bnN3bx92SO\">pic.twitter.com\/bnN3bx92SO<\/a><\/p>&mdash; FIVEAA (@1395FIVEAA) <a href=\"https:\/\/twitter.com\/1395FIVEAA\/status\/986042894199828480?ref_src=twsrc%5Etfw\">April 17, 2018<\/a><\/blockquote>&#13;\n<script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>","protected":false},"excerpt":{"rendered":"<p>The day after an IT crash forced Woolworths stores around Australia to close, Adelaide Techguy Richard Pascoe says the supermarket giant needs to reassure customers. \u201cAlarm bells were ringing for me yesterday on a number of fronts,\u201d Richard told FIVEAA on Tuesday. \u201cOne, I think Woolies should be really concerned that the whole country can [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":6068,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[244,231],"tags":[246,245],"geo_market":[],"class_list":["post-28385","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-david-and-will","category-show","tag-fiveaa-app","tag-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Woolies Needs To Confirm Customer Data Wasn\u2019t Compromised During Crash - FIVEAA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Woolies Needs To Confirm Customer Data Wasn\u2019t Compromised During Crash\" \/>\n<meta property=\"og:description\" content=\"The day after an IT crash forced Woolworths stores around Australia to close, Adelaide Techguy Richard Pascoe says the supermarket giant needs to reassure customers. \u201cAlarm bells were ringing for me yesterday on a number of fronts,\u201d Richard told FIVEAA on Tuesday. \u201cOne, I think Woolies should be really concerned that the whole country can [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/\" \/>\n<meta property=\"og:site_name\" content=\"FIVEAA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/1395FIVEaa\" \/>\n<meta property=\"article:published_time\" content=\"2018-04-17T00:00:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cms.fiveaa.com.au\/wp-content\/uploads\/2020\/03\/woolworths-shutdown.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Tim Ashdown\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@1395FIVEaa\" \/>\n<meta name=\"twitter:site\" content=\"@1395FIVEaa\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tim Ashdown\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/show\\\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/show\\\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\\\/\"},\"author\":{\"name\":\"Tim Ashdown\",\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/#\\\/schema\\\/person\\\/c9993afbb4e9c76944cb880fa918b687\"},\"headline\":\"Woolies Needs To Confirm Customer Data Wasn\u2019t Compromised During Crash\",\"datePublished\":\"2018-04-17T00:00:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/show\\\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\\\/\"},\"wordCount\":274,\"image\":{\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/show\\\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/woolworths-shutdown.jpg\",\"keywords\":[\"FIVEAA App\",\"news\"],\"articleSection\":[\"David and Will\",\"Show\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/show\\\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\\\/\",\"url\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/show\\\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\\\/\",\"name\":\"Woolies Needs To Confirm Customer Data Wasn\u2019t Compromised During Crash - FIVEAA\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/show\\\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/show\\\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/woolworths-shutdown.jpg\",\"datePublished\":\"2018-04-17T00:00:00+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/#\\\/schema\\\/person\\\/c9993afbb4e9c76944cb880fa918b687\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/show\\\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/cms.fiveaa.com.au\\\/show\\\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/show\\\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\\\/#primaryimage\",\"url\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/woolworths-shutdown.jpg\",\"contentUrl\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/woolworths-shutdown.jpg\",\"width\":700,\"height\":400},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/show\\\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Woolies Needs To Confirm Customer Data Wasn\u2019t Compromised During Crash\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/#website\",\"url\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/\",\"name\":\"FIVEAA\",\"description\":\"Always Adelaide\",\"alternateName\":\"FIVEAA\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/#\\\/schema\\\/person\\\/c9993afbb4e9c76944cb880fa918b687\",\"name\":\"Tim Ashdown\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3d478e03918069695ae92ceb9741ab4b36830cf8102e75dd26c3949e28ad1aba?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3d478e03918069695ae92ceb9741ab4b36830cf8102e75dd26c3949e28ad1aba?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3d478e03918069695ae92ceb9741ab4b36830cf8102e75dd26c3949e28ad1aba?s=96&d=mm&r=g\",\"caption\":\"Tim Ashdown\"},\"url\":\"https:\\\/\\\/cms.fiveaa.com.au\\\/author\\\/tashdown\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Woolies Needs To Confirm Customer Data Wasn\u2019t Compromised During Crash - FIVEAA","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/","og_locale":"en_US","og_type":"article","og_title":"Woolies Needs To Confirm Customer Data Wasn\u2019t Compromised During Crash","og_description":"The day after an IT crash forced Woolworths stores around Australia to close, Adelaide Techguy Richard Pascoe says the supermarket giant needs to reassure customers. \u201cAlarm bells were ringing for me yesterday on a number of fronts,\u201d Richard told FIVEAA on Tuesday. \u201cOne, I think Woolies should be really concerned that the whole country can [&hellip;]","og_url":"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/","og_site_name":"FIVEAA","article_publisher":"https:\/\/www.facebook.com\/1395FIVEaa","article_published_time":"2018-04-17T00:00:00+00:00","og_image":[{"width":700,"height":400,"url":"https:\/\/cms.fiveaa.com.au\/wp-content\/uploads\/2020\/03\/woolworths-shutdown.jpg","type":"image\/jpeg"}],"author":"Tim Ashdown","twitter_card":"summary_large_image","twitter_creator":"@1395FIVEaa","twitter_site":"@1395FIVEaa","twitter_misc":{"Written by":"Tim Ashdown","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/#article","isPartOf":{"@id":"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/"},"author":{"name":"Tim Ashdown","@id":"https:\/\/cms.fiveaa.com.au\/#\/schema\/person\/c9993afbb4e9c76944cb880fa918b687"},"headline":"Woolies Needs To Confirm Customer Data Wasn\u2019t Compromised During Crash","datePublished":"2018-04-17T00:00:00+00:00","mainEntityOfPage":{"@id":"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/"},"wordCount":274,"image":{"@id":"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/#primaryimage"},"thumbnailUrl":"https:\/\/cms.fiveaa.com.au\/wp-content\/uploads\/2020\/03\/woolworths-shutdown.jpg","keywords":["FIVEAA App","news"],"articleSection":["David and Will","Show"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/","url":"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/","name":"Woolies Needs To Confirm Customer Data Wasn\u2019t Compromised During Crash - FIVEAA","isPartOf":{"@id":"https:\/\/cms.fiveaa.com.au\/#website"},"primaryImageOfPage":{"@id":"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/#primaryimage"},"image":{"@id":"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/#primaryimage"},"thumbnailUrl":"https:\/\/cms.fiveaa.com.au\/wp-content\/uploads\/2020\/03\/woolworths-shutdown.jpg","datePublished":"2018-04-17T00:00:00+00:00","author":{"@id":"https:\/\/cms.fiveaa.com.au\/#\/schema\/person\/c9993afbb4e9c76944cb880fa918b687"},"breadcrumb":{"@id":"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/#primaryimage","url":"https:\/\/cms.fiveaa.com.au\/wp-content\/uploads\/2020\/03\/woolworths-shutdown.jpg","contentUrl":"https:\/\/cms.fiveaa.com.au\/wp-content\/uploads\/2020\/03\/woolworths-shutdown.jpg","width":700,"height":400},{"@type":"BreadcrumbList","@id":"https:\/\/cms.fiveaa.com.au\/show\/woolies-needs-to-confirm-customer-data-wasn-t-compromised-during-crash\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cms.fiveaa.com.au\/"},{"@type":"ListItem","position":2,"name":"Woolies Needs To Confirm Customer Data Wasn\u2019t Compromised During Crash"}]},{"@type":"WebSite","@id":"https:\/\/cms.fiveaa.com.au\/#website","url":"https:\/\/cms.fiveaa.com.au\/","name":"FIVEAA","description":"Always Adelaide","alternateName":"FIVEAA","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cms.fiveaa.com.au\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/cms.fiveaa.com.au\/#\/schema\/person\/c9993afbb4e9c76944cb880fa918b687","name":"Tim Ashdown","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/3d478e03918069695ae92ceb9741ab4b36830cf8102e75dd26c3949e28ad1aba?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/3d478e03918069695ae92ceb9741ab4b36830cf8102e75dd26c3949e28ad1aba?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3d478e03918069695ae92ceb9741ab4b36830cf8102e75dd26c3949e28ad1aba?s=96&d=mm&r=g","caption":"Tim Ashdown"},"url":"https:\/\/cms.fiveaa.com.au\/author\/tashdown\/"}]}},"jetpack_featured_media_url":"https:\/\/cms.fiveaa.com.au\/wp-content\/uploads\/2020\/03\/woolworths-shutdown.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/cms.fiveaa.com.au\/wp-json\/wp\/v2\/posts\/28385","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms.fiveaa.com.au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms.fiveaa.com.au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms.fiveaa.com.au\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/cms.fiveaa.com.au\/wp-json\/wp\/v2\/comments?post=28385"}],"version-history":[{"count":0,"href":"https:\/\/cms.fiveaa.com.au\/wp-json\/wp\/v2\/posts\/28385\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms.fiveaa.com.au\/wp-json\/wp\/v2\/media\/6068"}],"wp:attachment":[{"href":"https:\/\/cms.fiveaa.com.au\/wp-json\/wp\/v2\/media?parent=28385"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms.fiveaa.com.au\/wp-json\/wp\/v2\/categories?post=28385"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms.fiveaa.com.au\/wp-json\/wp\/v2\/tags?post=28385"},{"taxonomy":"geo_market","embeddable":true,"href":"https:\/\/cms.fiveaa.com.au\/wp-json\/wp\/v2\/geo_market?post=28385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}