{"id":29949,"date":"2017-03-16T00:00:00","date_gmt":"2017-03-16T00:00:00","guid":{"rendered":"https:\/\/cms.fiveaa.com.au\/uncategorized\/optus-caught-out-lying-to-its-customers\/"},"modified":"2017-03-16T00:00:00","modified_gmt":"2017-03-16T00:00:00","slug":"optus-caught-out-lying-to-its-customers","status":"publish","type":"post","link":"https:\/\/cms.fiveaa.com.au\/show\/optus-caught-out-lying-to-its-customers\/","title":{"rendered":"Optus CAUGHT OUT lying to its customers"},"content":{"rendered":"<h3>Optus has been busted bullying its own customers over NBN hook-ups, says gadget guru Peter Blasina.<\/h3>\n<p>\u201cWhat they\u2019re doing is ignoring NBN\u2019s 18-month switch over commitment,\u201d Peter told Leon Byner on FIVEAA. \u201cOnce you\u2019re in an internet ready suburb, you\u2019ve got 18 months to make a decision to have the NBN connected, and also to keep your home phone number.\u201d<\/p>\n<p>\u201cOptus is ignoring that 18-month switch over commitment and either ringing people or mailing them\u2026 and says they\u2019ve got 30 days or they permanently lose their home phone number and won\u2019t get connected to the NBN.<\/p>\n<p>\u201cThat\u2019s just absolutely false.\u201d<\/p>\n<h3>LISTEN HERE:<\/h3>\n<p><iframe loading=\"lazy\" frameborder=\"no\" height=\"166\" scrolling=\"no\" src=\"https:\/\/w.soundcloud.com\/player\/?url=https%3A\/\/api.soundcloud.com\/tracks\/312627370&amp;color=ff5500&amp;auto_play=false&amp;hide_related=false&amp;show_comments=true&amp;show_user=true&amp;show_reposts=false\" width=\"100%\"><\/iframe><\/p>\n<p><strong>Peter encouraged customers to complain\u2026<\/strong><\/p>\n<p>\u201cI think the best thing would be to go to the ACCC,\u201d he said. \u201cWhat Optus is doing here is bullying its customers so that they think they\u2019ve got to join up and make a commitment.\u201d<\/p>\n<p>\u201cIn most cases they\u2019re told they have to enter a 24-month contract and they\u2019ve got 30 days to decide.<\/p>\n<p>\u201cThey haven\u2019t got 30 days &#8212; they\u2019ve got 18 months.\u201d<\/p>\n<h3>MOST POPULAR<\/h3>\n<p><a href=\"https:\/\/cms.fiveaa.com.au\/shows\/david-and-will\/penbo-lets-slip-with-some-major-news-on-fiveaa\"><strong>PENBO LETS SLIP SOME MAJOR NEWS ON FIVEAA<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/cms.fiveaa.com.au\/shows\/rowey-bicks\/mark-bickley-says-port-adelaide-will-be-rejoicing-about-this\"><strong>MARK BICKLEY SAYS PORT ADELAIDE WILL BE \u201cREJOICING\u201d<\/strong><\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Optus has been busted bullying its own customers over NBN hook-ups, says gadget guru Peter Blasina. \u201cWhat they\u2019re doing is ignoring NBN\u2019s 18-month switch over commitment,\u201d Peter told Leon Byner on FIVEAA. \u201cOnce you\u2019re in an internet ready suburb, you\u2019ve got 18 months to make a decision to have the NBN connected, and also to [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":15691,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[249,231],"tags":[],"geo_market":[],"class_list":["post-29949","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leon-byner","category-show"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - 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